Shipping Policy
Orders are delivered by PostNL. If you are not at home, the deliveryman will try to deliver your order to your neighbors. If this also fails, the deliveryman will deliver your order to a PostNL point in your neighborhood. You will always receive an email from PostNL with the track & trace code so you can quickly and easily see where your order has been delivered. If you have the PostNL app, you will also receive a notification in the app.
Track & Trace code
You can track the delivery status of your order via the track & trace code received from us and from PostNL.
Shipping costs
Orders are delivered free of charge (from EUR 50). Under 50 euros, we charge a shipping fee of EUR 9.95 - EUR 14.95 (depending on the destination country).
Delivery time
Foodies in Heels maintains the following delivery times:
- Orders placed on weekdays before 11:59 p.m. will be shipped the same day.
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Orders placed on Saturdays and Sundays before 11 p.m. will be shipped on Sunday.
For deliveries to the Netherlands and Belgium, the delivery time averages 1 business day. The delivery time averages 2-3 business days for deliveries to other countries.
You do not need an account to place an order. When filling in the details, you can enter the address where you would like to receive the order.