Shipping Policy
Orders are delivered by PostNL. If you are not at home, the deliveryman will try to deliver your order to a neighbor. If this also fails, the deliveryman will deliver your order to a PostNL point in your neighborhood. You will always receive an email from PostNL with the track & trace code so you can quickly and easily see where your order has been delivered. If you have the PostNL app, you will also receive a notification in the app.
Track & Trace code
You can track the delivery status of your order via the track & trace code received from us and from PostNL.
Shipping costs
Orders are delivered free of charge within the Netherlands, Belgium and Germany (from 50 euros). Under 50 euros we ask a shipping contribution of EUR 4.95.
Delivery time
Foodies in Heels maintains the following delivery times:
- Orders placed on weekdays before 11:59 p.m. will be shipped the same day.
-
Orders placed on Saturdays and Sundays before 11 p.m. will be shipped on Sunday.
The delivery time averages 2-3 business days for deliveries to Germany. For deliveries to the Netherlands and Belgium, the delivery time averages 1 business day.
You do not need an account to place an order. When filling in the details, you can enter the address where you would like to receive the order.