Shipping Policy
Orders are delivered by PostNL. If you are not at home, the deliveryman will try to deliver your order to a neighbor. If this also fails, the deliveryman will deliver your order to a PostNL point in your neighborhood. You will always receive an email from PostNL with the track & trace code so you can quickly and easily see where your order has been delivered. If you have the PostNL app, you will also receive a notification in the app.
Track & Trace code
You can track the delivery status of your order via the track & trace code received from us and from PostNL.
Shipping costs
Orders are delivered free of charge (from 50 euros). Under 50 euros, we charge a shipping fee of EUR 9.95.
Delivery time
Foodies in Heels maintains the following delivery times:
- Orders placed on weekdays before 11:59 p.m. will beshipped the same day.
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Orders placed on Saturday and Sunday before 11 p.m. will be shipped on Sunday.
Deliveries to the Netherlands and Belgium are usually delivered within 1 business day for PostNL. For Germany, Luxembourg, Austria, France and most other European countries, the delivery time with PostNL is 2-3 business days.
The above delivery times are indicative and it may happen, for example, due to extra traffic at carriers in certain periods, that delivery takes a little longer.
You do not need an account to place an order. When filling in the details, you can enter the address where you would like to receive the order.